HiRiley

The HiRiley Journal

Field notes on running a calmer service business.

Practical writing for plumbers, HVAC techs, electricians, landscapers, and other local pros on never missing a call, capturing more leads, and growing without burning out.

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How to Triage a Plumbing Call in Under 90 Seconds: A Field Guide for Solo Operators
· 9 min read

How to Triage a Plumbing Call in Under 90 Seconds: A Field Guide for Solo Operators

The first 90 seconds of a plumbing call decide whether you book the job, waste a truck roll, or lose it entirely. Here's how to triage like a pro.

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