Terms of Service

Last updated: April 1, 2026

Welcome to HiRiley, operated by BeAiFit LLC ("we," "us," "our").

1. Service Description

HiRiley is an AI-powered receptionist service. When you forward missed or declined calls to our service, our AI assistant ("Riley") answers, screens the caller, and either blocks the call or transfers verified callers to your phone.

2. Eligibility

You must be at least 18 years old to use HiRiley. By creating an account, you confirm you meet this requirement.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You agree to provide accurate information, including your real phone number, which is required for the service to function.

4. Acceptable Use

You agree not to use HiRiley for any unlawful purpose, to harass others, or to interfere with our service. You may not create multiple accounts to circumvent service limitations.

5. Call Recording and Transcription

HiRiley records and transcribes calls handled by Riley for your review. These recordings and transcripts are visible in your account dashboard. By using the service, you acknowledge that calls forwarded to Riley will be recorded and transcribed, and that our team may review call recordings and transcripts to monitor performance, improve screening accuracy, and enhance the service. We treat all call data as confidential.

6. Privacy

Your use of HiRiley is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

7. Pricing and Billing

HiRiley offers plans and pricing displayed on our website, and those terms may change from time to time. You may cancel at any time. Refunds are not provided for partial billing periods unless required by law.

8. Service Availability

We strive to keep HiRiley available 24/7 but do not guarantee uninterrupted service. We are not liable for missed calls, failed transfers, or service outages.

9. AI Limitations

Riley is an AI assistant and may occasionally misclassify calls. We are not liable for legitimate calls that are incorrectly blocked or spam calls that are incorrectly transferred.

10. Termination

We reserve the right to suspend or terminate your account for violations of these terms. You may delete your account at any time through your Settings page. Upon account deletion, all your data will be permanently removed from our systems.

11. Limitation of Liability

HiRiley is provided "as is." BeAiFit LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

12. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

13. Contact

Questions about these terms? Contact us at support@hiriley.com.