One
Maintenance intake
Riley gets the issue, unit number, urgency, and tenant callback — so your maintenance team walks into the morning with a queue that's already prioritized.
Missed leasing and tenant calls answered 24/7 on your current number
Your phones, answered.
Across every property.
HiRiley answers the calls your team can't — tenant maintenance issues, leasing inquiries, owner follow-ups, vendor coordination — captures the details, and texts the summary to the right person. Keep your current office number. Set up in five minutes.
Start free
No credit card. Keep your number.
Set up in 5 minutes.
24/7
Always answered
< 1 min
To the right person
$29/mo
80 min included
A real call, just now
Sample 01 / 02
McKinney Elite Plumbing
"My water heater is leaking. Can someone come out?"
A homeowner called after hours. Here's how Riley handled it — start to finish, no script, no human.
0:00
2:34
Or listen to another call
Or call a live Riley yourself
Two examples, same idea: Riley answers like someone on your team, gets the details cleanly, and sends the handoff where it needs to go.
§ 02 — What Riley does for property managers
Built for property management
The calls a property manager
can't let slip.
Two
Leasing inquiries
Prospective tenants calling about availability and tours get a real answer, not voicemail. Riley captures what they're looking for so your leasing agent can follow up before they shortlist someone else.
Three
Owners and vendors
Owner check-ins, vendor coordination, general office follow-up — Riley logs them with context so nothing falls through when your team is heads-down.
§ 03 — What you receive
Two ways, instantly
The handoff,
in your pocket.
Every call Riley handles ends with the details in your hands — a text the moment it happens, and a full summary with transcript when you sit down to review.
01
A text, instantly
The second Riley books the job, your phone buzzes. Name, number, when they're coming, what they need — before you finish the work already in front of you.
02
An email, with proof
At the end of the day, read the full conversation. Summary, transcript, call duration — everything Riley said and everything they said back. Nothing is a black box.
§ 04 — How it works
Three simple steps
Three steps.
Then Riley takes it from there.
1
Create your account.
Tell Riley about your business — who you are, what you do, and how you want calls handled. She'll use it on every call she answers.
2
Forward your unanswered calls.
One carrier code, typed into your phone. Takes about 60 seconds. Customers keep calling your existing number — Riley only picks up the ones you miss.
3
Riley starts answering.
Every call shows up in your dashboard with a full transcript. Every lead gets texted to your phone. Every appointment lands on your calendar.
§ 05 — Small businesses using Riley
Static pull-quotes, not promises
Four business owners,
in their own words.
"
HiRiley has been great at screening out the spam and solicitor calls that used to waste my time. I actually see the real leads now instead of digging through junk calls.
Grayson
Grayscape Landscaping & Design
"
We used to let a lot of calls slip past us during client meetings. Riley catches them now and texts me the details as soon as the call ends. I follow up when the meeting's over and the lead's still warm.
PragmaTech Consulting
Professional services
"
When the lunch rush hits, we simply can't leave the counter to grab the phone. Having Riley pick up and take down customer details means we don't lose business while we're serving people.
Robert
Pop Pop's Pantry
"
Users were calling in at all hours. Riley handles the initial conversation, captures what they need, and I get to work through it on my own schedule instead of being on-call 24/7.
Healthy Beetle
Wellness platform
§ 05 — Plans
Monthly pricing
Pick the plan that fits
your call volume.
Start with 10 free calls. Call Shield, Call Assistant, and Front Desk plans include monthly minutes, call summaries, spam screening, transfers, and dashboard access.
Call Shield
80 included minutes
$29
/month
- Best for owner-operators
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · 80 minutes · Just you
Recommended
Call Assistant
200 included minutes
$59
/month
- Best for small teams (2-5 people)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Up to 5 employees with logins
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · 200 minutes
Front Desk
500 included minutes
$129
/month
- Best for growing operations (5+ team)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · No team cap — invite as many as needed
- · Built for front-desk style coverage
- · 500 minutes
Start free. No credit card required.
§ 07 — The three things every owner asks
Answered directly
The three things every owner asks
before letting AI answer their phone.
You wouldn't hand your phone to a stranger without some questions. Here are the three that come up most — and the honest answers we give.
Question one
"Will it sound robotic?"
Riley uses natural-sounding voice AI. Most callers don't realize they're talking to an AI. You can pick from 22 voices, preview each one before going live, and switch anytime.
Question two
"What if she can't answer something?"
Riley stays inside the playbook you give her. Anything outside it gets captured as a detailed message — with everything you'd want to know — so you can follow up personally.
Question three
"What if a caller wants a human?"
Riley transfers the call to you, or the right person on your team, in real time. No phone trees, no hold music — just a clean handoff.
§ 08 — Straight answers
Right to the most common
Straight answers
to the things people ask
us most.
How does setup work?
Create your account, add your property management details, choose how Riley should handle calls, and turn on call forwarding from your current office number.
Do I need a new office number?
No. Tenants, prospects, owners, and vendors keep calling the number they already know. Your current line forwards missed or after-hours calls to Riley.
Will callers know they're speaking with AI?
You control how direct the greeting is. The goal is a professional, natural-sounding call that captures what your team needs to know.
What if Riley can't answer a question?
Riley stays inside the playbook you give her. If someone asks something outside it, she captures the full message and routes it to leasing, maintenance, or office staff with context intact.
Can I change how calls are routed?
Yes. You can update business details, call instructions, routing rules, notifications, voice choice, and booking preferences as your portfolio or team changes.
Is Google Calendar required?
No. Calendar sync is optional. Riley can still answer calls, classify maintenance or leasing needs, screen spam, and send summaries without calendar booking.
What happens to spam and vendor solicitation?
Riley helps screen junk calls, robocalls, telemarketers, and obvious solicitors so your team can stay focused on tenants, prospects, owners, and real vendor coordination.
Can my team see only their own work?
Yes. You can invite employees into your account and control whether they see everything or only the calls and appointments assigned to them.
What do I get for free?
Start with 10 free calls handled by Riley. No credit card, no time limit, no strings. If it's a fit, you can upgrade anytime from your dashboard.
How fast can Riley go live?
Setup takes minutes. Once forwarding is turned on, Riley can start answering tenant, leasing, owner, and vendor calls right away.
Is caller data used to train AI models?
No. Caller data is processed only to provide HiRiley features and is never used to train AI models. We never sell your information.
§ 09
Try it free
See what a good
phone day
feels like.
10 free calls. No credit card. No commitment. If Riley earns a spot, choose the monthly plan that fits your call volume. If not, do nothing — your account just stops answering.
Start free
Set up in five minutes