one
Urgent lockout intake
Riley answers car, home, and office lockout calls before the customer finds the next locksmith in search results.
Missed locksmith calls answered 24/7 on your current number
Lockout calls go to whoever answers first.
HiRiley answers missed locksmith calls 24/7, captures the lockout or service request and callback info, and texts you the lead right away. Keep your current number. Setup takes about 5 minutes.
Start free
No credit card. Keep your number.
Set up in 5 minutes.
24/7
Always answered
< 1 min
To your phone
$29/mo
80 min included
A real call, just now
Sample 01 / 02
McKinney Elite Plumbing
"My water heater is leaking. Can someone come out?"
A homeowner called after hours. Here's how Riley handled it — start to finish, no script, no human.
0:00
2:34
Unedited recording. Caller name and address in sample details are test data; phone audio is real.
§ 02 — What Riley does
Built for the trades
For locksmiths, speed is the service. Voicemail kills that immediately.
Lockout callers are not patient shoppers. If the phone is unanswered, they move on. HiRiley helps your business stay available 24/7 without forcing you to pick up every call live.
two
Rekey and hardware requests
Capture standard service calls for lock changes, rekeys, and security upgrades while you are already helping someone else.
three
Immediate follow-up info
You get the location, urgency, and callback info fast so you can respond like an organized operation.
§ 03 — What you receive
Two ways, instantly
The handoff,
in your pocket.
Every call Riley handles ends with the details in your hands — a text the moment it happens, and a full summary with transcript when you sit down to review.
01
A text, instantly
The second Riley books the job, your phone buzzes. Name, number, when they're coming, what they need — before you finish the work already in front of you.
02
An email, with proof
At the end of the day, read the full conversation. Summary, transcript, call duration — everything Riley said and everything they said back. Nothing is a black box.
§ 04 — How it works
Five minutes to live
01
Create your account.
Tell Riley about your business — who you are, what you do, and how you want calls handled. She'll use it on every call she answers.
02
Forward your unanswered calls.
One carrier code, typed into your phone. Takes about 60 seconds. Customers keep calling your existing number — Riley only picks up the ones you miss.
03
Riley starts answering.
Every call shows up in your dashboard with a full transcript. Every lead gets texted to your phone. Every appointment lands on your calendar.
§ 05 — Plans
Monthly pricing
Pick the plan that fits
your call volume.
Start with 10 free calls. Call Shield, Call Assistant, and Front Desk plans include monthly minutes, call summaries, spam screening, transfers, and dashboard access.
Call Shield
80 included minutes
$29
/month
- Best for owner-operators
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · 80 minutes · Just you
Recommended
Call Assistant
200 included minutes
$59
/month
- Best for small teams (2-5 people)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Up to 5 employees with logins
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · 200 minutes
Front Desk
500 included minutes
$129
/month
- Best for growing operations (5+ team)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · No team cap — invite as many as needed
- · Built for front-desk style coverage
- · 500 minutes
Start free. No credit card required.
§ 06 — The three things every owner asks
Answered directly
The three things every owner asks
before letting AI answer their phone.
You wouldn't hand your phone to a stranger without some questions. Here are the three that come up most — and the honest answers we give.
Question one
"Will it sound robotic?"
Riley uses natural-sounding voice AI. Most callers don't realize they're talking to an AI. You can pick from 22 voices, preview each one before going live, and switch anytime.
Question two
"What if she can't answer something?"
Riley stays inside the playbook you give her. Anything outside it gets captured as a detailed message — with everything you'd want to know — so you can follow up personally.
Question three
"What if a caller wants a human?"
Riley transfers the call to you, or the right person on your team, in real time. No phone trees, no hold music — just a clean handoff.
§ 07 — Straight answers
Right to the most common
Straight answers
to the things people ask
us most.
Can Riley handle urgent lockout calls after hours?
Yes. Riley can answer 24/7, collect the location and urgency, and send the lead details to you immediately.
Will Riley work for both emergency and scheduled locksmith services?
Yes. Riley can handle lockouts, rekeys, hardware changes, and standard appointment requests based on your playbook.
Do I need a new phone number for this?
No. Customers keep calling your existing business number. Riley sits behind it and answers the calls you miss.
Can I control what counts as urgent?
Yes. You can define how Riley handles emergency lockouts versus standard service calls and who gets notified.
§ 08
Try it free
See what a good
phone day
feels like.
10 free calls. No credit card. No commitment. If Riley earns a spot, choose the monthly plan that fits your call volume. If not, do nothing — your account just stops answering.
Start free
Set up in five minutes
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