One
Natural conversation
Riley uses ElevenLabs voice AI with 22 voices to pick from. She greets naturally, asks smart follow-up questions, and holds a conversation — not a menu.
An AI receptionist, built for small business
Your phone, answered.
Like you're the front desk.
Most AI phone systems sound robotic and frustrate your customers. Riley greets callers naturally, asks smart follow-up questions, captures every detail, and books appointments on your calendar — so the experience feels like the business you wish you ran.
Start free
No credit card. Keep your number.
Set up in 5 minutes.
24/7
Always answered
< 1 min
To your phone
$29/mo
80 min included
A real call, just now
Sample 01 / 02
McKinney Elite Plumbing
"My water heater is leaking. Can someone come out?"
A homeowner called after hours. Here's how Riley handled it — start to finish, no script, no human.
0:00
2:34
Or listen to another call
Or call a live Riley yourself
The point isn't the demo. It's the shape of the call: natural greeting, useful follow-up questions, and a handoff that feels organized instead of robotic.
§ 02 — What Riley actually does
Beyond a voice
More than an answering machine
with a voice.
Two
Smart lead qualification
She doesn't just take a message. She asks what the caller needs, captures the specifics, gauges urgency, and texts you a clean summary the moment the call ends.
Three
Calendar-aware booking
Riley checks your Google Calendar, offers real time slots, and confirms the appointment before the caller hangs up. No callback needed, no double-booking.
§ 03 — What you receive
Two ways, instantly
The handoff,
in your pocket.
Every call Riley handles ends with the details in your hands — a text the moment it happens, and a full summary with transcript when you sit down to review.
01
A text, instantly
The second Riley books the job, your phone buzzes. Name, number, when they're coming, what they need — before you finish the work already in front of you.
02
An email, with proof
At the end of the day, read the full conversation. Summary, transcript, call duration — everything Riley said and everything they said back. Nothing is a black box.
§ 04 — How it works
Three simple steps
Three steps.
Then Riley takes it from there.
1
Create your account.
Tell Riley about your business — who you are, what you do, and how you want calls handled. She'll use it on every call she answers.
2
Forward your unanswered calls.
One carrier code, typed into your phone. Takes about 60 seconds. Customers keep calling your existing number — Riley only picks up the ones you miss.
3
Riley starts answering.
Every call shows up in your dashboard with a full transcript. Every lead gets texted to your phone. Every appointment lands on your calendar.
§ 05 — Small businesses using Riley
Static pull-quotes, not promises
Four business owners,
in their own words.
"
HiRiley has been great at screening out the spam and solicitor calls that used to waste my time. I actually see the real leads now instead of digging through junk calls.
Grayson
Grayscape Landscaping & Design
"
We used to let a lot of calls slip past us during client meetings. Riley catches them now and texts me the details as soon as the call ends. I follow up when the meeting's over and the lead's still warm.
PragmaTech Consulting
Professional services
"
When the lunch rush hits, we simply can't leave the counter to grab the phone. Having Riley pick up and take down customer details means we don't lose business while we're serving people.
Robert
Pop Pop's Pantry
"
Users were calling in at all hours. Riley handles the initial conversation, captures what they need, and I get to work through it on my own schedule instead of being on-call 24/7.
Healthy Beetle
Wellness platform
§ 05 — Plans
Monthly pricing
Pick the plan that fits
your call volume.
Start with 10 free calls. Call Shield, Call Assistant, and Front Desk plans include monthly minutes, call summaries, spam screening, transfers, and dashboard access.
Call Shield
80 included minutes
$29
/month
- Best for owner-operators
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · 80 minutes · Just you
Recommended
Call Assistant
200 included minutes
$59
/month
- Best for small teams (2-5 people)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Up to 5 employees with logins
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · 200 minutes
Front Desk
500 included minutes
$129
/month
- Best for growing operations (5+ team)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · No team cap — invite as many as needed
- · Built for front-desk style coverage
- · 500 minutes
Start free. No credit card required.
§ 07 — The three things every owner asks
Answered directly
The three things every owner asks
before letting AI answer their phone.
You wouldn't hand your phone to a stranger without some questions. Here are the three that come up most — and the honest answers we give.
Question one
"Will it sound robotic?"
Riley uses natural-sounding voice AI. Most callers don't realize they're talking to an AI. You can pick from 22 voices, preview each one before going live, and switch anytime.
Question two
"What if she can't answer something?"
Riley stays inside the playbook you give her. Anything outside it gets captured as a detailed message — with everything you'd want to know — so you can follow up personally.
Question three
"What if a caller wants a human?"
Riley transfers the call to you, or the right person on your team, in real time. No phone trees, no hold music — just a clean handoff.
§ 08 — Straight answers
Right to the most common
Straight answers
to the things people ask
about AI receptionists.
How natural does Riley sound?
Riley uses ElevenLabs voice AI with 22 voices to choose from. Most callers don't realize they're talking to an AI, and you can preview every voice before going live.
What if Riley can't answer a question?
Riley stays inside the playbook you give her. If someone asks something outside it, she captures the caller's details and the full question so you can follow up personally.
Can Riley transfer calls to me or my team?
Yes. If a caller wants a person, or if the call should go somewhere specific, Riley can transfer it live or take a detailed message for the right teammate.
How does setup work?
Create an account, tell Riley about your business, and turn on call forwarding from your phone. If you want booking, connect your Google Calendar during setup.
Do I need a new phone number?
No. Riley works with your existing business number. Customers keep calling the line they already know, and your unanswered calls forward to her.
Will callers know they're speaking with AI?
You control how direct the greeting is. The goal is a professional, natural-sounding conversation that gets the caller what they need without sounding like a machine.
Is my caller data safe?
Yes. Caller data is processed only to provide HiRiley's features and is never used to train AI models. We never sell your information.
What happens if I get a lot of calls at once?
Riley handles multiple simultaneous calls. Every caller gets an immediate answer instead of hearing a hold queue or a busy signal.
Can I customize how Riley answers?
Yes. You set the greeting, the questions Riley asks, how she handles different call types, when to transfer, and what's in your business playbook.
What does it cost?
Start free with no credit card required. If Riley is the right fit, choose the plan that fits your call volume.
How fast can Riley go live?
Once you turn on forwarding, Riley can start answering immediately. Most businesses are live within about five minutes of signing up.
§ 09
Try it free
See what a good
phone day
feels like.
10 free calls. No credit card. No commitment. If Riley earns a spot, choose the monthly plan that fits your call volume. If not, do nothing — your account just stops answering.
Start free
Set up in five minutes