"HiRiley has been great at screening out the spam and solicitor calls that used to waste my time. I actually see the real leads now instead of digging through junk calls."
Grayson
Grayscape Landscaping & Design
Answers your business calls 24/7 — sounds like a real front desk
AI receptionist that actually sounds like a real front desk.
Most AI phone systems sound robotic and frustrate your customers. HiRiley is different. She greets callers naturally, asks smart follow-up questions, captures every detail, and books appointments on your calendar — so your customers get the experience they expect and you never lose another lead to voicemail.
No credit card required • Works with your existing number • Setup in about 5 minutes
Keep your existing business number
No credit card required
Setup in about 5 minutes
How We Compare
What does 24/7 call coverage actually cost?
Here's what the main options run — and where HiRiley lands.
Your Options
Monthly Cost
What You Get
Hiring a full-time receptionist
Salary, benefits, taxes, PTO
~$4,400/mo
Business hours only. No nights, no weekends.
Premium answering service
Human receptionists, typically
$293/mo
30 calls included. Often requires annual contracts.
Traditional AI answering service
Other AI receptionist products
$95/mo
30-50 included calls, then $9+ per additional call.
HiRiley
AI receptionist, built for small business
$49/mo
Unlimited calls. 24/7. No contracts. No overages.
What others charge extra for
Per-minute call fees. Per-call overage charges. Monthly call caps. Night and weekend surcharges. Setup fees. Cancellation fees. Bilingual add-ons. Extra phone numbers. HiRiley includes all of it for $49/month, every month.
Start Free — 10 Calls, No Credit Card
If Riley is a fit, $49/month unlimited. Cancel anytime.
Customer Reviews
Real businesses using HiRiley
"We used to let a lot of calls go to voicemail during client meetings, which always felt unprofessional. Riley catches them now and texts me the details as soon as the call ends. I follow up when the meeting's over and the lead's still warm."
PragmaTech Consulting
"When the lunch rush hits, we simply can't leave the counter to grab the phone. Having this system pick up and take down customer details means we don't lose business while we're serving people. It's been a game changer."
Robert
Pop Pop's Pantry
"Users were calling in at all hours with questions I couldn't answer in real-time. Riley handles the initial conversation, captures what they need, and I get to work through it on my own schedule instead of being on-call 24/7."
Healthy Beetle
Common Concerns, Answered
The three things every business owner worries about before letting AI answer their phone.
🎙️
Will it sound robotic?
Riley uses ElevenLabs voice AI that sounds indistinguishable from a real person.
You can pick from 22 different voices and preview each one before going live. Most of your callers won't know they're talking to an AI. The ones who figure it out won't care — because the call actually got handled.
🧭
What if it can't answer a real question?
Riley stays inside the playbook you give her.
You tell Riley what your business does, what questions she should answer, and what to do when something's outside her lane. Anything she can't handle gets captured as a detailed message so you or your team can follow up — nothing falls through the cracks.
🔀
What if a customer hates talking to AI?
Riley can transfer to you or your team in real-time.
If a caller wants a human, Riley can route the call directly to you, your estimator, your dispatcher, or whoever handles that type of request. No phone trees, no hold music. Just a clean handoff.
Built For Real Business Calls
More than an answering machine with a voice.
⏰
24/7 Availability
Never miss another call
Riley answers every call, every time — nights, weekends, holidays, while you're on another call, or while you're driving.
🧠
Smart Lead Qualification
She asks the right questions
Riley doesn't just take a message. She asks what the caller needs, captures the details, gauges urgency, and texts you a full summary the moment the call ends.
📅
Calendar Booking
Books appointments on the call
Riley checks your Google Calendar, offers available slots, and confirms the booking with the caller before they hang up. No callback needed.
🛡️
Spam & Robocall Screening
Your phone stays clean
Riley automatically screens out telemarketers, robocalls, and obvious spam. Your dashboard only shows real calls from real customers.
🔀
Intent-Based Routing
Transfers callers to the right person
When you add team members, Riley learns who handles what. A caller asking for an estimate gets your estimator. A caller with an emergency gets transferred to whoever's on call.
🧾
Caller Memory
She remembers returning customers
When a past customer calls back, Riley greets them by name and already knows their history. Your solo operation feels like a full-service business.
Missed Call Cost Calculator
The math on what voicemail is costing you.
AI receptionists pay for themselves fast. Adjust the numbers for your business to estimate the revenue currently slipping through to voicemail.
Why AI makes economic sense
A human receptionist costs $3,000–$5,000 a month and only works business hours. HiRiley costs $49/month and answers 24/7. Every missed call Riley converts pays for the service for a year.
Estimated Revenue At Risk
$6,495
per month
Based on 5 missed calls/week, a $750 average job, and a 40% close rate, voicemail could be costing you about $6,495/month.
That is about $77,940 per year.
HiRiley
$49/month
If Riley recovers just one missed call per month, she pays for herself for the rest of the year.
This is an estimate for planning purposes, not a guarantee of revenue or results.
Get Started In 5 Minutes
Keep your number. Turn on forwarding. Riley starts answering.
Step 1
Create your account
Tell Riley what your business does and how you want calls handled.
Step 2
Forward your missed calls
Use a simple carrier code to forward unanswered calls from your current number. Takes about 60 seconds.
Having trouble with the code? Text us and we'll get you sorted. Most accounts are live in under 5 minutes; a few need a hand with their carrier — either way, support's one text away.
Step 3
Riley starts answering
Every call Riley handles shows up in your dashboard with a full transcript and a text summary to your phone.
Built for any business that takes calls
- Contractors and home services
- Property managers and real estate
- Consultants, agencies, and professional services
- E-commerce, SaaS, and customer support teams
- Anyone tired of missing calls
See Every Call
Transcripts, summaries, and analytics in one dashboard.
Riley gives you the full picture: what came in, what got booked, what got blocked, and what your callers actually needed.
Call Performance
Know exactly what Riley is handling
Track total calls, leads captured, appointments booked, spam blocked, handled talk time, and after-hours activity.
Intent Breakdown
Understand what your callers actually want
Riley tags every call with its intent — estimates, urgent issues, scheduling, repairs, general inquiries — so you can spot patterns in what your customers are calling about.
Lead Summaries
The call transcript, right when it ends
Every real lead shows up in the dashboard with a full transcript, caller details, and a text summary to your phone. Follow up while the lead is still hot.
Call outcomes
Caller intent
Team routing
Recent leads
When Your Team Grows
Riley routes callers to the right person on your team.
Start solo and Riley answers your missed calls. Add team members and Riley starts routing — connecting callers to the right person based on what they need. No phone trees. No "Press 1" menus.
How it works
You add team members with their skills and phone numbers. When a prospective customer calls asking for an estimate, Riley connects them to your estimator. When someone calls with an urgent problem, Riley routes them to the person who handles those calls. If nobody is available, Riley takes a message specifically for that person.
Intent-Based Routing
No more "Press 1" menus
Riley listens to what the caller asks for and matches them to the right person on your team. A caller asking for an estimate gets your estimator. A caller with an urgent problem gets the person who handles emergencies.
Team Access
Each person sees their own calls
Invite your team into the account. Each person gets a dashboard showing only the calls and appointments assigned to them.
You Stay In Control
Set who sees what
Control whether each employee sees all calls or only their own. Adjust permissions anytime as your team changes.
Compare Your Options
AI receptionist vs. the alternatives.
Voicemail loses leads. Human answering services cost hundreds per month and have call minute limits. Hiring a full-time receptionist costs thousands. HiRiley gives you 24/7 coverage at a price that makes sense.
| Capability | Voicemail | Answering Service | Hire Receptionist | HiRiley |
|---|---|---|---|---|
| Answers calls 24/7 | No | Usually | Only staffed hours | Yes |
| Captures caller details and intent | Only if they leave it | Basic scripts | Yes, with training | Yes |
| Books appointments on your calendar | No | Limited | Yes | Yes, with calendar connection |
| Blocks spam and robocalls | No | Manual | Manual | Yes |
| Texts you summaries instantly | No | Sometimes | Manual follow-up | Yes |
| Routes calls to the right team member | No | Limited | Yes | Yes, by caller intent |
| Shows call analytics and reporting | No | Limited | No built-in reporting | Yes |
| Cost and coverage fit | Cheap, but loses leads | Monthly cost plus limits | Highest cost | Built for affordable 24/7 coverage at $49/month |
HiRiley gives you real front-desk coverage without the payroll overhead of hiring another full-time role.
FAQ
Questions business owners ask before letting AI answer their phone.
How natural does Riley sound?
Riley uses ElevenLabs voice AI with 22 different voices to choose from. Most callers don't realize they're talking to an AI. You can preview every voice before going live and change it anytime.
What if Riley can't answer a question?
Riley stays inside the playbook you give her. If a caller asks something outside her instructions, she collects the caller's name, callback info, and the details of their question so you can follow up.
Can Riley transfer calls to me or my team?
Yes. If a caller wants to speak with a human, or if the call is outside Riley's instructions, she can transfer to you, a team member, or take a detailed message.
How does setup work?
Create an account, tell Riley about your business, and turn on call forwarding from your phone. The whole process takes about 5 minutes. If you want Riley to book appointments, connect your Google Calendar during setup.
Do I need a new phone number?
No. Riley works with your existing business number. Customers call the same number they always have, and your line forwards unanswered calls to Riley.
Will callers know they're speaking with AI?
You control how direct the greeting is. The goal is a professional, natural-sounding conversation that captures what you need. Some businesses disclose it, some don't — it's your call.
Is my caller data safe?
Yes. Caller data is processed only to provide HiRiley's features and is never used to train AI models. We never sell your information. All calls are encrypted end-to-end.
What happens if I get a lot of calls?
Riley handles unlimited simultaneous calls. Unlike a human receptionist, she never puts callers on hold — every caller gets an immediate live answer.
Can I customize how Riley answers?
Yes. You set the greeting, the questions Riley asks, how she handles different call types, when to transfer vs. take a message, and what's in your business playbook.
What does it cost?
Start free with no credit card required. If Riley is the right fit, pricing is $49/month for unlimited calls. That's a fraction of what a human receptionist or traditional answering service costs.
How fast can Riley go live?
Once you turn on forwarding, Riley starts answering immediately. Most businesses are live within 5 minutes of signing up.
What You're Signing Up For
Try it free. Pay only if it works. Cancel whenever.
No surprise charges, no lock-in contracts, no "retention specialist" calls when you leave.
1
Day 1
Sign up free. No card required.
Create your account, set up your playbook, and forward your missed calls to Riley. She starts answering immediately. Your first 10 calls are on us.
2
After Call 10
You decide. Then pay — or don't.
If Riley earned a spot, enter a card and continue at $49/month for unlimited calls. If not, do nothing — your account simply stops answering. No charges, ever.
3
Any Day
Cancel in one click.
No contracts, no cancellation fees, no phone call required. Cancel from your dashboard anytime — Riley keeps answering through the end of your current billing period, then stops. Your last month isn't prorated, but there's nothing else to pay.
Stop Losing Leads
Try the AI receptionist your customers won't hate.
Start free with no credit card. If Riley isn't a fit, there's nothing to cancel. If she is, you'll wonder how you ever ran your business without her.
No credit card required. Set up in 5 minutes.