One
She knows what's urgent
You decide what counts as an emergency — a leak, a no-heat, a tenant lockout — and Riley texts you the moment one comes in. Everything else waits quietly until morning.
A phone that works when you're not
Your phone, answered.
While you sleep.
HiRiley picks up every call after you close — emergency leaks at 11 PM, tour requests on a Saturday morning, the tenant who calls before their shift starts. You wake up to a clean summary, a full calendar, and customers who got a real answer instead of a beep.
Start free
No credit card. Keep your number.
Set up in 5 minutes.
24/7
Always answered
< 1 min
To your phone
$29/mo
80 min included
A real call, just now
Sample 01 / 02
McKinney Elite Plumbing
"My water heater is leaking. Can someone come out?"
A homeowner called after hours. Here's how Riley handled it — start to finish, no script, no human.
0:00
2:34
Or listen to another call
Or call a live Riley yourself
Nights, weekends, before opening, after closing. Same idea every time: Riley answers, sorts the call, and leaves the morning clean.
§ 02 — What Riley does after hours
Built for off-hours
What a well-handled
off-hours call looks like.
Two
She books the calendar while you sleep
When a caller asks for the first appointment tomorrow, Riley pulls up your real calendar, offers real slots, and confirms the booking before they hang up. You wake up to a schedule, not a to-do list.
Three
The morning arrives clean
Every overnight call, transcribed. Every lead, summarized. Every appointment, on the calendar. One text, one dashboard, one place to pick up where Riley left off.
§ 03 — What you receive
Two ways, instantly
The handoff,
in your pocket.
Every call Riley handles ends with the details in your hands — a text the moment it happens, and a full summary with transcript when you sit down to review.
01
A text, instantly
The second Riley books the job, your phone buzzes. Name, number, when they're coming, what they need — before you finish the work already in front of you.
02
An email, with proof
At the end of the day, read the full conversation. Summary, transcript, call duration — everything Riley said and everything they said back. Nothing is a black box.
§ 04 — How it works
Three simple steps
Three steps.
Then Riley takes it from there.
1
Create your account.
Tell Riley about your business — who you are, what you do, and how you want calls handled. She'll use it on every call she answers.
2
Forward your unanswered calls.
One carrier code, typed into your phone. Takes about 60 seconds. Customers keep calling your existing number — Riley only picks up the ones you miss.
3
Riley starts answering.
Every call shows up in your dashboard with a full transcript. Every lead gets texted to your phone. Every appointment lands on your calendar.
§ 05 — Small businesses using Riley
Static pull-quotes, not promises
Four business owners,
in their own words.
"
HiRiley has been great at screening out the spam and solicitor calls that used to waste my time. I actually see the real leads now instead of digging through junk calls.
Grayson
Grayscape Landscaping & Design
"
We used to let a lot of calls slip past us during client meetings. Riley catches them now and texts me the details as soon as the call ends. I follow up when the meeting's over and the lead's still warm.
PragmaTech Consulting
Professional services
"
When the lunch rush hits, we simply can't leave the counter to grab the phone. Having Riley pick up and take down customer details means we don't lose business while we're serving people.
Robert
Pop Pop's Pantry
"
Users were calling in at all hours. Riley handles the initial conversation, captures what they need, and I get to work through it on my own schedule instead of being on-call 24/7.
Healthy Beetle
Wellness platform
§ 05 — Plans
Monthly pricing
Pick the plan that fits
your call volume.
Start with 10 free calls. Call Shield, Call Assistant, and Front Desk plans include monthly minutes, call summaries, spam screening, transfers, and dashboard access.
Call Shield
80 included minutes
$29
/month
- Best for owner-operators
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · 80 minutes · Just you
Recommended
Call Assistant
200 included minutes
$59
/month
- Best for small teams (2-5 people)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Up to 5 employees with logins
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · 200 minutes
Front Desk
500 included minutes
$129
/month
- Best for growing operations (5+ team)
- · Screens junk calls before they interrupt you
- · Captures real customer messages when you miss the call
- · SMS + email summaries with caller details
- · Customer memory, Riley Notes, custom playbook
- · Smart routing — skills + extensions
- · Per-employee visibility controls
- · No team cap — invite as many as needed
- · Built for front-desk style coverage
- · 500 minutes
Start free. No credit card required.
§ 07 — The three things every owner asks
Answered directly
The three things every owner asks
before letting AI answer their phone.
You wouldn't hand your phone to a stranger without some questions. Here are the three that come up most — and the honest answers we give.
Question one
"Will it sound robotic?"
Riley uses natural-sounding voice AI. Most callers don't realize they're talking to an AI. You can pick from 22 voices, preview each one before going live, and switch anytime.
Question two
"What if she can't answer something?"
Riley stays inside the playbook you give her. Anything outside it gets captured as a detailed message — with everything you'd want to know — so you can follow up personally.
Question three
"What if a caller wants a human?"
Riley transfers the call to you, or the right person on your team, in real time. No phone trees, no hold music — just a clean handoff.
§ 08 — Straight answers
Right to the most common
Straight answers
to the things owners ask
about after-hours coverage.
What happens if a call comes in at 3 AM?
Riley answers it. If the call matches your emergency rules, she texts you right away. If it doesn't, she logs the details cleanly so you can pick it up in the morning.
Will my regular customers be confused?
No. Customers still call the same number they already know. Riley simply answers the calls you don't, so the experience feels more responsive, not more complicated.
Can Riley tell an emergency from a routine call?
Yes, within the rules you set. You define what counts as urgent, who should hear about it, and what can wait until business hours.
What if my team wants to take turns being on-call?
That's fine. Riley can route different call types to different people, and your on-call process can change as often as your schedule does.
How do I know Riley is actually answering calls while I'm asleep?
Every call is logged in your dashboard with a transcript, and every lead can trigger a text. In the morning, you can see exactly what came in and how Riley handled it.
Does 24/7 cost more than business-hours coverage?
No. HiRiley plans are based on included monthly minutes, and calls can come in during business hours, after closing, or somewhere in between.
Do I need a separate after-hours phone number?
No. Riley works behind your existing number. Customers keep dialing the line they already have, and forwarded calls reach Riley automatically.
What if I want to handle some after-hours calls myself?
You can. Riley only answers the calls you miss, and you can define when she should stay on, when she should step back, and when she should transfer someone through.
How fast can after-hours coverage go live?
Usually in minutes. Once your forwarding is on, Riley can start answering tonight's calls tonight.
Will callers know they're talking to AI at 11 PM?
You control how direct the greeting is. The goal is a natural, useful conversation that gets the caller what they need and gets you the right summary afterward.
What happens to the voicemails my phone already has?
Those stay where they are. Riley handles forwarded calls going forward; she doesn't interfere with your existing voicemail box or erase what is already there.
§ 09
Try it free
See what a good
phone day
feels like.
10 free calls. No credit card. No commitment. If Riley earns a spot, choose the monthly plan that fits your call volume. If not, do nothing — your account just stops answering.
Start free
Set up in five minutes